Managed IT Services in Ghana and Nigeria
We run your IT operation at a predictable monthly cost. Systems are patched and maintained on a schedule and covered by written service levels, so you know what you are paying for.
A managed IT service provider you can rely on in Accra and Lagos
As a managed IT service provider in Accra and Lagos, Hankaka runs your day to day IT operations across Ghana and Nigeria. Your own staff get their time back. Building a capable in house IT department is expensive, and keeping it good after your best engineer resigns is harder still.
We patch and maintain your systems and networks on a schedule, deal with your vendors, and work each fault remotely first, sending a technician or engineer when it needs hands. At regular service reviews we go through the service levels with you, line by line.
What's included
- Remote resolution first, by our own technicians and engineers
- Patch management and routine maintenance
- Network management and optimisation
- Vendor management and coordination
- SLA backed support with defined targets
- Scheduled maintenance visits, so worn parts and out of date software are dealt with before they cause an outage
- Regular service reviews and performance reporting against the targets in your agreement, with a named owner on our side
By market: see managed services company in Ghana or managed services company in Nigeria for country specific coverage, pricing and compliance detail.
Who it's for: mid to large organisations that want reliable IT operations without the cost and complexity of an in house team. Weigh the trade offs in managed IT vs in house IT, or add IT support.
Enterprise grade operations, without the overhead
A managed service earns its fee through the incidents that never happen. We would rather stop an incident than resolve one, so scheduled patching and preventive maintenance sit at the centre of how we work. You will see fewer disruptions. The service reviews show exactly what was done, and when.
You also get one accountable partner instead of a patchwork of vendors. When something needs hands on site, the same team dispatches field engineers, and when your people need help, our IT support desk is already part of the service. Governance, reporting, and data handling are held to the same standard across all of it.
Questions buyers ask us
What is a managed services company?
What does Hankaka's managed IT service cover?
How are managed IT services priced?
What service levels do you commit to?
Can we keep part of our IT team in house?
Which data protection rules do you operate under?
Ready to outsource your IT operations?
Tell us about your estate and a senior consultant will scope a managed service that fits.